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Elite Tek Services supports IT needs for Fortune 500 companies and small
business alike. Our nationwide team combines the highest level of customer
support and care catered to the response times you need. Please browse the
menu above to see what services we can perform for your business. |
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Depot Repair Services
Elite’s experience and expertise allows us to provide a
wide range of repair services on a large number of
products and brands. We provide: |
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In-house Estimates on Repair |
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Flat Rate or Time and Material Repairs |
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Retrofit and Upgrade Services |
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Refurbishment Services |
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New Product and Legacy Product Repair Services |
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Custom Repair Programs and Pricing |
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Fast Turnaround (5-10 working days) |
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30-Day Warranty (Monitors and Printers) |
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Expedite Service |
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Rigid Quality Control Standards |
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Simplified Return Material Authorization (RMA) Procedure |
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Full Logistics and Warehousing Services |
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Advanced Exchange Programs |
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Component Level Repair of PCB's (printed circuit boards),
including surface mounted components |
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| Products |
Brands |
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PPd Readers |
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Cash Drawers |
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Check Readers |
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Keyboards |
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PCs |
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Laptops |
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Monitors (SVGA, VGA, LCD,
Monochrome, CGA, and EGA) |
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Point of Sales Equipment (POS) |
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Power Supplies |
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Printers (Dot Matrix, Laser,
Ink Jet, Thermal Printers, Ticket
Printers and Receipt Printers) |
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Scanners |
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Servers |
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Terminals |
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Touchscreens |
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UPS |
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Altos/Acer |
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APC |
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APG |
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AST |
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Axiohm |
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Boca |
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Brother |
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Bunker Ramo |
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Citizen |
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Compaq |
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CompuAdd |
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Dell |
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DH |
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Elo |
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Epson |
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Everex |
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Fujitsu |
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Goldstar |
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Hewlett Packard |
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IBM |
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ISC |
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Ithaca |
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Javelin |
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Lexmark |
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MagTek |
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Minolta |
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MMF |
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Modgraph |
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NCR |
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NEC |
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Okidata |
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Olivetti |
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Panasonic |
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Princeton |
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Qume |
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Samsung |
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Star |
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Symbol |
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Verifone |
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Wyse |
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Zenith |
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| Field Services – Installation, Maintenance, Repair |
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Multiple Options for Service Level Agreement (SLA) Response Times |
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Hardware Installations: Point-of-Sale (POS) equipment, PC workstations,
Kiosks, and Access Points |
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IMAC Support (Installs, Moves, Adds, Changes): PC Workstations, Laptops,
Servers, Routers, Switches, Printers, Peripherals |
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Daily Corrective Maintenance Support: POS equipment, PC workstations,
Kiosks, Laptops, Servers, Routers, Switches, Printers, Peripherals |
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Break/Fix Repairs on PC Workstations and POS Systems including
associated devices: Registers, Printers, Keyboards, Monitors, Scanners |
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Break/Fix Repairs on Networking Equipment: Routers, Modems, Switches, Cables |
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Yearly Preventative Maintenance: Clean Components, Report
and Repair faulty equipment |
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Software Installations and Implementations |
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Software Upgrades |
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Printer Support: Laser & Thermal Printers (including but not limited
to Xerox, HP, Lexmark) |
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Staffing Augmentation Solutions
Professional and Field Staffing Services |
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Onsite Desk-side Support |
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Field Support - Maintenance, Repair, Installation |
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Project Rollout Support - Installation, Upgrades |
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Temporary Backfill IT Staffing Solutions |
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Temp to Hire |
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Permanent Placement |
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| Network Solutions |
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Network Design |
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Network Implementation |
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Network Administration & Support |
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| Cabling/Networking (Regional) |
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Local Area Network (LAN) |
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Wide Area Network (WAN) |
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Routers, Switches and Hubs |
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CAT 5 Repair and Installation |
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Running Cable |
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Security Systems |
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LCD/Plasma Flatscreen Wiring and Installation |
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| Database Solutions |
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Database Design |
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Database Administration and Maintenance |
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| Project Support |
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Rollouts: Assist and Implement with Nationwide Installation Rollouts |
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IMAC Support (Installs, Moves, Adds, Changes) and Upgrades on |
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PC Workstations and Laptops |
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Kiosks |
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Servers |
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KVM |
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Routers, Switches, Hubs |
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Printers and Peripherals |
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